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We're always here
Round the clock supportBased in South Africa
Serving Africa & BeyondQuick turnaround time
Usually within 2-4 hoursAccess your server panel or check our documentation.
Quick answers to common questions
We typically respond to support tickets within 2-4 hours. Critical issues are prioritized and often resolved within 1 hour.
Currently, we provide support via email and our ticket system for better tracking and documentation. This ensures nothing gets lost.
Absolutely! Our team can help you with initial setup, configurations, mod installations, and any technical questions you have.
We monitor tickets 24/7. Emergency issues are handled immediately, while general inquiries are addressed within our standard timeframe.